Processes? Yes. But not to the expense of the customer.
We know good processes are needed to make sure that the daily businesses operations run smoothly. Every team member at Worldpack knows what to do and when to do it. But we have the guts to be flexible.
We first look at the needs of our customers. And if needed we adapt our process to reach the goals of our customers. Whether it is a small action required at that specific moment, or a change in our all-over process.
Yes, it does take guts to challenge your daily activities in such a fashion time after time. But we like that challenge. Because of this approach, and because of our enthusiasm to deliver a made to measure service, we have many long standing relationships with happy customers.